Support

We usually answer within two working days.

Something not working, or a question the answers below do not cover? Write to us and a person will read it.

Write to us

You can also reach us directly at contact@serblink.org

Common questions

Do I need an account?

Not to look around. Events and the Orthodox calendar are open to everyone. You need an account only to reserve a place at an event and to keep your tickets.

Where are my tickets?

Under My Tickets, once you are signed in. Each ticket carries the QR code the door scans. If a ticket you reserved is not there, write to us with the name of the event.

Can I get a refund?

Events are run by their organisers, not by us, so refunds and changes are theirs to decide under the terms they published. Contact the organiser first; if you cannot reach them, write to us and we will try to help.

How do I change the language?

In Settings. English, Serbian Cyrillic, and Serbian Latin are all there, and the choice follows you across the website and the apps.

How do I delete my account?

In Settings, under your account. Deleting removes your profile, your preferences, and the devices you receive notifications on. Records of tickets and payments are kept where accounting rules require it.

Why does the calendar show a different date?

The Serbian Church keeps the Julian reckoning, so fixed feasts fall thirteen days after the civil date you may know them by — Sveti Sava is 27 January on the calendar in the app.

For what we collect and what you can ask us to delete, see the Privacy Policy